Privacy notice

Last reviewed: 14 August 2026

Information we collect

When you contact us, we may collect your name, organisation, contact details, location, service interest and the information you choose to provide about your enquiry. Please do not submit passwords, payment-card information, health information or other unnecessary sensitive data.

Why we use it

We use enquiry information to respond, assess whether we can help, arrange conversations, prepare proposals, maintain appropriate business records and protect the website from misuse.

Lawful basis

Depending on the interaction, processing is based on taking steps at your request before entering a contract, performing a contract, our legitimate interests in operating and protecting the business, or consent where specifically requested.

Service providers

We may use trusted providers for website hosting, email delivery, appointment scheduling and business administration. This can include Zoho services. Providers process information under their own contractual and security arrangements and may process data in locations permitted by applicable data-protection law.

Retention and sharing

Information is retained only for as long as needed for the enquiry, engagement, legal obligations or legitimate business records. We do not sell personal information. We share it only where necessary to operate the service, meet a legal obligation or work with an agreed specialist.

Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, objection or data portability. You may also withdraw consent where consent is the basis used.

Contact

For privacy questions or requests, email [email protected]. You also have the right to raise concerns with the UK Information Commissioner’s Office where UK data-protection law applies.

This notice should be reviewed against Masina Ent’s actual tools, retention practices and legal responsibilities before publication and whenever those practices change.